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New Era Community

Our Team

Clear accountability, transparent leadership, and dedicated staff driving New Era Community forward.

Rules & Guides FAQ Wiki Terms of Service Privacy Policy Accessibility Team

Hierarchy

Hierarchy

The dedicated leadership and staff team operating New Era Community.

Project Owner & Founder

Lucio

Overall server direction, architectural vision, and executive management.

Lead Developer

Lucio

Develops custom Lua scripts, database backends, and performance optimizations for New Era RP.

Hiring
Co-Founder & Operations

Fiete

Operational management, partner coordination, and project leadership.

Server Administrator

Open Staff Position

High-level player disputes, rule enforcement, ban reviews, and server governance.

Hiring
Community Support

Jason Taylor

Handles support tickets and assists players with everyday questions.

Hiring
Head of Mapping & 3D Design

Chris Thomas

Curates custom MLO interiors, visual assets, and immersive city environments.

Role Legend

Who is responsible for what

Expand a department below to discover roles, responsibilities, and team hierarchy.

Leadership & VisionExecutive Board 3 Roles

Server Owner & Founder

  • Owns and funds infrastructure
  • Executive authority & server decisions
  • Sets core vision and roadmap
  • Partnerships and community outreach

Project Management

  • Coordinates all staff departments
  • Resolves daily operations
  • Organizes leadership meetings
  • Supervises all server workflows

Co-Founder & Head of Operations

  • Acts as executive deputy
  • Manages organizational logistics
  • Resolves internal escalation
  • Inter-departmental liaison
Operations & Internal StaffTeam Management 2 Roles

Head of Staff Operations

  • Coordinates Admins, Mods & Support
  • Enforces staff conduct & ethics
  • Maintains role hierarchy
  • Mediates internal staff disputes
  • Conducts bi-weekly staff briefings

Deputy Head of Staff

  • Deputizes staff management
  • Assists staff logistics
  • Mentors junior staff members
  • Aids department decision-making
Systems & Technical EngineeringDevelopment 3 Roles

Lead Developer

  • Directs dev & scripting team
  • Plans and schedules patch releases
  • Code review & security audits
  • Designs custom roleplay mechanics

Core Systems Developer

  • Writes custom FiveM / Lua scripts
  • Fixes server glitches & issues
  • Optimizes performance & latency
  • Implements new gameplay systems

Junior Dev & QA Tester

  • Executes QA testing cycles
  • Logs & resolves minor UI/data bugs
  • Assists core dev team
  • Provides user experience feedback
Rules & Disciplinary EnforcementAdministration 2 Roles

Head Administrator

  • Directs administrative team
  • Reviews severe rule infractions
  • Audits bans and ban appeals
  • Maintains official server rules

Senior Administrator

  • Issues bans and kicks when needed
  • Processes player dispute tickets
  • Investigates rule violation evidence
  • Analyzes video clips and logs
RP Standards & MediationModeration 2 Roles

Head of Moderation

  • Supervises active moderators
  • Maintains high RP standards in-game
  • Conducts staff training seminars
  • Resolves in-character disputes

Game Moderator

  • Monitors active in-game roleplay
  • Issues warnings for minor fouls
  • Intervenes during disruptive scenes
  • Assists support team with in-game GM calls
Player Assistance & HelpdeskSupport 4 Roles

Head of Support

  • Organizes support department
  • Manages Discord ticket system
  • Audits response times & quality
  • Onboards junior support staff

Senior Support Specialist

  • Resolves complex player inquiries
  • Mentors support specialists
  • Escalates critical issues to Admins
  • Ensures positive community relations

Community Support Representative

  • Answers Discord tickets promptly
  • Guides players through city questions
  • Assists with connection & keybinds
  • Channels feedback to department heads

Trial Support Trainee

  • Undergoes customer support training
  • Handles routine introductory tickets
  • Shadows senior team members
  • Receives weekly constructive review
Strategy & RoadmapHigh Management 1 Role

Executive Council

  • Approves major economy updates
  • Reviews development milestones
  • Evaluates server performance data
  • Champions community initiatives
Pricing, Careers & Market BalanceEconomy Department 2 Roles

Head of City Economy

  • Sets vehicle, item & property prices
  • Balances cash flow and payroll
  • Designs career progression ladders
  • Prevents inflation & exploits

Economy Analyst

  • Playtests job payouts & earnings
  • Proposes market balance adjustments
  • Verifies business profitability
  • Analyzes server economic metrics
Factions & Gang BalancingFaction Oversight 3 Roles

Head of Faction Oversight

  • Coordinates all legal and illegal factions
  • Establishes faction engagement rules
  • Supervises gang & department bosses
  • Mediates inter-faction gang wars

Legal Factions Supervisor

  • Manages civilian organizations
  • Assists business owners and rosters
  • Coordinates custom gang attire / MLOs
  • Audits faction activity & recruitment

Underworld & Crime Supervisor

  • Supervises cartels, syndicates & gangs
  • Maintains balanced criminal gameplay
  • Enforces turf warfare & heist rules
  • Arbitrates conflict disputes
Branding, Donator & WhitelistSpecialized Units 3 Roles

Creative Designer

  • Server Visual Branding
  • Banners & Graphics
  • Social Media Media Assets
  • UI & Texture Design

Donator & Store Management

  • Manage Tebex Store Perks
  • Grant VIP Subscriptions
  • Package Customer Support
  • Community Donor Relations

Whitelist & Immigration Officer

  • Conduct Whitelist Interviews
  • Verify Character Backstories
  • Guide New Citizens
  • Review Application Tickets

Staff Recruitment

Become Part of New Era Community

Do you enjoy collaborating and shaping an engaging roleplay community? Apply for an administrative department that matches your strengths.

Moderation & Support

Ticket resolution, community inquiries, and fair daily communication.

Server Administrator

Rule enforcement, player reports, and upholding server standards.

Development

Custom scripts, systems, NUI design, performance, and technical innovations.

  1. Submit your Staff Application via our official Discord section.
  2. We evaluate your motivation, active availability, and ideal team placement.
  3. We conduct a voice interview to discuss roles, expectations, and guidelines.
  4. A transparent trial period begins with continuous mentorship and feedback.

Ready to take on responsibility and help shape the future of New Era Community?

Join Discord Staff Applications